Shipping Policies

Order Processing:

LePouf is closed on weekends and Major Holidays. All orders received on Friday, Saturday, Sunday will begin processing the following Monday.

Domestic Shipping policies:

STANDARD SHIPPING: Orders may take up to 3 full business days to be processed, picked and packed before shipping. Please allow 7 to 10 business days for your order to arrive.

* Orders with standard Shipping travel via FedEx Smart post or UPS Ground

EXPEDITED SHIPPING: Expedited Shipping Orders  via UPS 2nd day air or UPS next day air must be placed before 8:00 a.m (PST), Monday through Friday, to ship the same day.Please allow 1 full business day for these orders to be processed, picked, packed and shipped.

* Please note expedited orders placed on Friday will be delivered within the following business day (except for all major holidays). Due to Shipping restrictions, some products are ineligible for expedited service.

SHIPPING CONFIRMATION: A shipping confirmation with your tracking number will be sent to the email address you provided at time of order.Please track your shipment as LePouf is not responsible for lost or stolen packages.

PROMOTION: 

*ATTENTION: Please note that order placed during a sale may take up to 1 to 2 weeks to process in our warehouse due to high volume. We will try our best ro get our goodies out to you as soon as possible!


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